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Prompt Parcel Services

Policies

Prohibited Items

For the safety of customers, couriers, and the public, these categories cannot be accepted for transport.

Last updated October 1, 2026

1. Illegal or regulated goods

Prompt Parcel Services applies reasonable, transparent procedures to this area. Customers must provide accurate shipment details and supporting information when requested. Contact support for questions about a specific delivery or circumstance.

2. Weapons and hazardous materials

Prompt Parcel Services applies reasonable, transparent procedures to this area. Customers must provide accurate shipment details and supporting information when requested. Contact support for questions about a specific delivery or circumstance.

3. Cash and high-risk valuables

Prompt Parcel Services applies reasonable, transparent procedures to this area. Customers must provide accurate shipment details and supporting information when requested. Contact support for questions about a specific delivery or circumstance.

4. Live animals and biological materials

Prompt Parcel Services applies reasonable, transparent procedures to this area. Customers must provide accurate shipment details and supporting information when requested. Contact support for questions about a specific delivery or circumstance.

5. Unsafe or inadequate packaging

Prompt Parcel Services applies reasonable, transparent procedures to this area. Customers must provide accurate shipment details and supporting information when requested. Contact support for questions about a specific delivery or circumstance.